Orders containing only prints or cards usually ship within 1-3 days depending on our current volume and day of the week. Orders placed late Friday and during the weekends won't ship until the start of the following week. Therefore on Mondays we're usually busier catching up from all the orders over the weekend.
Orders containing Gallery Frames have an increased production time of about 5-7 business days. Each frame is custom made, and therefore takes a little longer to assemble than orders with only prints or cards. Expect a delivery date of about 2 weeks after your order is placed.
If you have not received a shipping confirmation email after these factors are considered its possible the tracking confirmation email went to your spam or junk folder or your email address on file is incorrect. Contact us to correct it for you.