Any order placed within the last 30 days may be exchanged or returned. In the case of damaged items received please contact us. Typically damaged items do not need to be returned. Take photos of both the packaging and items, and send to firstname.lastname@example.org. Damaged goods will be replaced free of charge. Once your return is received, your refund will be processed. Refunds for returns will be on purchase price of items only. Shipping costs (including return shipping) are non refundable.