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Returns
Our returns are simple, and easy. Any order placed within the last 30 days may be exchanged or returned. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Damages
In cases of damaged items received please contact us before returning your item. Document the damage by taking photos of both the packaging and items, and send to info@50statesofbeauty.com. Typically damaged items do not need to be returned. All damaged goods will be replaced free of charge.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds for returns will be on purchase price of items. Shipping costs (including return shipping) are non refundable.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@50statesofbeauty.com.
Exchanges
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@50statesofbeauty.com and send your item to: 119 E. Old Hickory Blvd, Madison TN 37115, United States.
Shipping
To return your product, you should mail your product to: 119 E. Old Hickory Blvd, Madison TN 37115, United States
